Mahmoud Mohamed

MAHMOUD
MOHAMED

Data Analyst

Turning data into insights with Python, SQL, and BI tools

Book Appointment

About Me

I’m a data analyst driven by curiosity, precision, and impact. I don’t just look at numbers — I uncover stories that drive smarter business decisions. With hands-on experience at Orange Business and collaborations with international teams like BT and SingTel, I’ve helped transform complex data into insights that deliver measurable results.

My work has saved organizations significant time and cost through automation, process optimization, and data quality initiatives — earning me recognition as a “Change Maker” for delivering outstanding business value and customer satisfaction.

I’m certified by IBM, Johns Hopkins University, and UC Davis in data analytics, visualization, and business intelligence. I combine technical proficiency in Python, SQL, Excel, and Power BI with strong business acumen — bridging the gap between data and decisions.

I believe that great analysis goes beyond reports — it fuels innovation, efficiency, and growth. I bring reliability, curiosity, and results-driven energy to every project I take on. If you’re looking for someone who not only understands data but knows how to make it matter — you’re in the right place.

Earned Badges

Badge 1
Badge 2 Badge 3 Badge 4 Badge 5 Badge 6 Badge 7

Projects

Amazon Sales Analysis

Description:
This project explores Amazon’s product sales data to uncover key insights about sales trends, profit margins, and order behavior across the United States. By analyzing 3,200+ transaction records.

This project analyzes over 3,200 Amazon sales records across the U.S. to uncover insights on sales trends, profit margins, and order behavior.
It identifies top-performing categories and regions, explores the link between sales quantity and profitability, and offers data-driven recommendations for business growth.

Used Technologies:
Python Pandas NumPy Matplotlib Seaborn Plotly Dashboards Google Colab

Learn more

Books Data Analysis using Web Scraping and Python

Objectives:
1- Extract book data (title, price, rating, genre, availability) using web scraping techniques.
2- Clean, organize, and structure the scraped data into a usable format.
3- Explore pricing trends and relationships between genres, ratings, and book prices.
4- Visualize insights through clear, professional data visualizations.

Description:
This project explores data scraped from the website Books to Scrape, an online catalog designed for web scraping practice. The goal is to collect book-related information such as titles, prices, genres, ratings, and availability, and perform a data analysis to uncover insights about pricing patterns and relationships among features.

Used Technologies:
Python Google Colab Pandas Requests Matplotlib Beautifulsoup Web scraping Tableau

Learn more

Comparative Weather Analysis (2015–2025)

Objectives:
1- Analyze minimum, maximum, and average temperatures over a 10-year period.
2- Compare temperature distributions across multiple cities.
3- Identify patterns and trends that may reflect climatic or regional differences.
4- Present findings using visual storytelling through charts and plots.

Description:
This project explores and compares the temperature patterns of five major cities — London, New York, Paris, Berlin, and Rome — from 2015 to 2025 using historical data from the Open-Meteo API.
Through exploratory data analysis (EDA) and visualization, the project uncovers key insights into seasonal variations, long-term temperature trends, and inter-city differences.

Used Technologies:
Python Google Colab Pandas Matplotlib Seaborn Requests Power BI

Learn more

SQL - E-Commerce Sales Customers' Insights

Objectives:
1- Analyze product profitability, order volume, and revenue trends.
2- Measure customer retention, repeat purchase behavior, and cohort patterns.
3- Detect top-performing products and categories.
4- Identify return rates and their impact on profit.

Description:
This project simulates an end-to-end e-commerce database containing customers, products, orders, order items, and returns.
The goal is to uncover insights about sales performance, customer behavior, and return patterns using advanced SQL queries.

Used Technologies:
Python SQLite Pandas Google Colab

Learn more

SQL — HR Analytics & Employee Retention

Objectives:
1- Identify key factors affecting employee retention.
2- Analyze salary progression and promotion frequency.
3- Compute department-level turnover rates.
4- Provide data-driven insights for HR policy decisions.

Description:
This project models a company’s HR database with employees, departments, salaries, promotions, and exits.
It aims to analyze workforce composition, salary growth, and retention patterns using advanced SQL.

Used Technologies:
Python SQLite Pandas Google Colab

Learn more

SQL — Food Delivery Operational Analysis

Objectives:
1- Evaluate delivery time efficiency by city.
2- Rank top restaurants by customer ratings and order volume.
3- Assess courier performance based on delivery speed and ratings.
4- Examine monthly revenue trends and customer retention.

Description:
This project analyzes the performance of a food-delivery platform that connects customers, restaurants, and couriers.
It focuses on delivery efficiency, customer satisfaction, and revenue growth using SQL analytics.

Used Technologies:
Python SQLite Pandas Google Colab

Learn more

Professional Experience

Data Management Specialist | Orange Business

May 2022 - September 2024, Cairo, Egypt

  • Received the "Change Maker" award for achieving outstanding customer satisfaction in Q1 2024
  • Enforced an 8-hour SLA for documenting and connecting LAN devices across ServiceNow, Cisco PRIME, andclient databases, resulting in €240K in savings over two years through consistent compliance.
  • Prevented monthly penalties for 1.5 years by leading a cross-functional team in collaboration with British Telecom (BT) and Singapore Telecom (SingTel) to reconfigure WAN infrastructure (routers, UPS, circuits), ensuring compliance with operational needs and network standards.
  • Investigated and resolved 100+ client escalations involving documentation, connectivity, and configuration issues.
  • Audited Switch, AP, and WLC configurations via Cisco PRIME, removing thousands of inactive devices to optimize network inventory and ensure accurate active asset management.
  • Updated low-level design (LLD) documents for 100+ global sites to comply with network standards, including LAN device configurations, IP addresses, and attributes.
  • Conducted team training sessions on properly understanding LLD best practices.

Handover Manager | Orange Business

August 2021 - May 2022, Cairo, Egypt

  • Deployed SFP modules and network ports to infrastructure, guaranteeing accurate provisioning and seamless topology integration.
  • Provided team training on establishing proper SFP and port connections.
  • Validated WAN devices' connectivity and configurations (routers, UPS units, circuits) via Cisco Orion.
  • Adjusted speed settings for 100+ WAN MPLS/internet circuits in ServiceNow to maintain optimal performance and design compliance.
  • Secured payment for 2,100 LAN devices by managing 1,800 ServiceNow change requests and resolving 700 backlogged tickets.
  • Updated key attributes (IPs, serial numbers, locations) for LAN devices-switches, APs, WLCs-across all management tools.
  • Coordinated with the field engineering team to verify LAN device delivery and installation.
  • Handled deployment and management of thousands of unified communications (UC) tasks (IP phone setup/modification/removal), guaranteeing uninterrupted operation and consistent network functionality.
  • Developed automated validation workflows with Microsoft Power Automate, boosting efficiency and minimizing manual tasks.

Quality Assurance Specialist | Information Systems Institute

June 2020 - June 2021, Cairo, Egypt

  • Conducted monthly internal audits across all departments to ensure compliance with ISO standards.
  • Provided departmental consulting during the annual ISO audit to ensure compliance with ISO guidelines.
  • Participated in the ISO 9001 recertification process by ensuring departmental adherence to ISO guidelines and coordinating with responsible vendors.
  • Participated in meetings with vendors to pursue ISO 27001 certification for institute assessment.

Customer Service Representative | Majorel

June 2019 - June 2020, Cairo, Egypt

  • One of the top 5 performers in the daily productivity ranking supporting Uber riders in Egypt, Lebanon, Jordan, and Morocco.
  • Achieved excellent quality over a one-year period.
  • Provided hands-on training for newcomers through back-seating and shadowing.
  • Created a response sheet addressing common issues, thereby improving team efficiency and customer service.

Education

Bachelor of Science (B.Sc.) in Electronics and Telecommunications Engineering | Ain Shams University

June 2019, Cairo, Egypt, Grade: GOOD

Graduation Project: Implementation of PLC on FPGA, Project Grade: VERY GOOD

Courses & Certificates

Business Analytics with Excel: Elementary to Advanced

Data Analysis with Python

Data Analyst Career Guide and Interview Preparation

Data Visualization with Python

Generative AI: Enhance your Data Analytics Career

IBM Data Analyst Capstone Project

IBM Data Analyst Specialization

Data Visualization & Dashboards with Excel and Cognos

Databases and SQL for Data Science with Python

Excel Basics for Data Analysis

Introduction to Data Analytics

Python Project for Data Science

Python for Data Science, Ai & Development

Skills

Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill
Data Cleaning Database Design Data Quality Assurance Data Modeling Data Science Data Processing Automation Data Collection Data Lakes Data Visualization Statistical Data Analysis Database Administration Data Manipulation Relational Databases Query Languages Dashboard Building Exploratory Data Analysis Web Scraping Data Storytelling Data Wrangling Artificial Intelligence AI Machine Learning Generative AI Data Presentation Data Analysis Data Pipelines Descriptive Analysis Business Analytics Regression Analysis Quality Assurance Project Management Access Control RESTFUL APIs Data Cleaning Database Design Data Quality Assurance Data Modeling Data Science Data Processing Automation Data Collection Data Lakes Data Visualization Statistical Data Analysis Database Administration Data Manipulation Relational Databases Query Languages Dashboard Building Exploratory Data Analysis Web Scraping Data Storytelling Data Wrangling Artificial Intelligence AI Machine Learning Generative AI Data Presentation Data Analysis Data Pipelines Descriptive Analysis Business Analytics Regression Analysis Quality Assurance Project Management Access Control RESTFUL APIs
Exploratory Data Analysis Web Scraping Data Storytelling Data Wrangling Artificial Intelligence AI Machine Learning Generative AI Data Presentation Data Analysis Data Pipelines Descriptive Analysis Business Analytics Regression Analysis Quality Assurance Project Management Access Control RESTFUL APIs Data Cleaning Database Design Data Quality Assurance Data Modeling Data Science Data Processing Automation Data Collection Data Lakes Data Visualization Statistical Data Analysis Database Administration Data Manipulation Relational Databases Query Languages Dashboard Building Exploratory Data Analysis Web Scraping Data Storytelling Data Wrangling Artificial Intelligence AI Machine Learning Generative AI Data Presentation Data Analysis Data Pipelines Descriptive Analysis Business Analytics Regression Analysis Quality Assurance Project Management Access Control RESTFUL APIs Data Cleaning Database Design Data Quality Assurance Data Modeling Data Science Data Processing Automation Data Collection Data Lakes Data Visualization Statistical Data Analysis Database Administration Data Manipulation Relational Databases Query Languages Dashboard Building
Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill Skill

Why Me?

Proven track record of turning complex data into actionable insights that drive business growth and efficiency.
Over 3 years of real-world data analysis experience at Orange Business, delivering measurable results and operational improvements.
Recipient of the “Change Maker” award for exceptional performance and impactful contributions to business success.
Certified by IBM, Johns Hopkins University, and UC Davis in advanced data analytics, visualization, and business intelligence.
Skilled in Python, SQL, Excel, and Power BI — combining technical expertise with strong analytical and problem-solving skills.
Experienced in data quality management and automation projects that saved time, improved accuracy, and reduced costs.
Strong communicator — able to explain complex data insights clearly to both technical and non-technical audiences.
Collaborative team player with proven success working across global teams under high-pressure environments.
Passionate about continuous learning, innovation, and using data to solve real business challenges.
Reliable, analytical, and results-driven — focused on delivering real impact and measurable business outcomes.

Contact

Email

E-Mail Address

m.m.abdelmeged@gmail.com

Phone WhatsApp Telegram

Phone Number

+20 109 749 0886

Download

PDF Resume on Google Drive

Download